Feature Requests

Some supplier require full payment of the gross value and they then remit our commission back to us. Sometimes on a monthly basis. This means our Supplier payment needs to be for the Gross amount and we need a way to record the receipt of our commission once the payment is received. This way we have an accurate record of outstanding commission payments in Tourwriter. Example 1: of this is Insurance commissions. We sell commission and pay the insurance company full gross rate. On a monthly basis the Insurance company provides a commission remittance payment. Our supplier payment to the insurance company needs to be for the gross amount. Once the remittance has been received the supplier payment balance will be for the Net amount however we have no way to get the Gross value exported to accounting currently and no way to record the Supplier refund (Incoming payment from the insurance company) Example 2: The traveller purchased Insurance direct and the Insurance company remitted commission to them. So the Net and the Gross values are $0 and commission and Margin value was $50.

Customers want the ability to bulk update rates so the task of updating next seasons rates is not so time consuming. Can AI help? Rates are provided by suppliers in wildly different formats and saved as PDF. Word. Excel, CSV, Slides or sometimes just as email content. We need to interpret the hotel rate data, sometimes make calculations to add or deduct taxes or commission variables then add using the Tourwriter import CSV file or one by one manually into Tourwriter. As an example When we are loading the new rates seasons for a product (for accommodation mainly) eg. Superior Suite, we load the option (eg Double Room) with 4-5 different date bands and rates, from here we need to be able to copy that option’s pricing and dates to other options within that product, eg. Twin Room, Single Room etc. At the moment, we enter the exact same dates and rates up to 4-5 times for each date band and then duplicate this a further 4 times into each option. That equates to duplicating 12-20 sets of rates (depending on the amount of options) that are normally the same, unnecessarily. Making each Product within a Supplier 4 times as long to enter as it should be.