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Changelog

Follow up on the latest improvements and updates.

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new

improved

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Version 1.68.0

✨ New Features & Enhancements scheduled for release on 26 March

  • Manage multiple brands:
    See more detail in the dedicated release video and help page.
  • Update to Display price function:
    Better control of dynamic and fixed pricing with markup calculated off the Net. See more detail in the dedicated release video and help page.
  • Fixed currency exchange rates:
    Set up fixed currency exchange periods to better manage itinerary pricing. See more detail in the dedicated release video and help file.
  • Stripe integration upgrade for 3DS authentication:
    Itinerary payments now use the Stripe hosted payment page.
  • New itinerary status:
    A Completed - Pending invoices status to help manage live but completed itineraries.
  • Filter by supplier:
    A new "Filter by" toggle has been added is available when searching for product images.
  • Update to Item locking function:
    Users can now edit pricing for a Locked item.
  • Update to ZohoAnalytics API:
    More Tourwriter fields have been added to the API so even more data is available in Analytics.
  • Update for booking reconfirmation emails:
    Reconfirm bookings emails can now include a link for suppliers to reconfirm bookings.
  • Spot rates improvement:
    Improve reliability of third-party exchange rates integration.
🐞 Bug Fixes
  • Fix error when adding contact to a supplier with an invalid website
  • Fix being able to clear a day containing items with locked prices
  • Fix some activity items having an invalid date range
  • Fix saving an introduction to the resource library not saving the description
  • Fix incorrect warning message when trying to create a resource without a title
  • Fix overlapping buttons on payments timeline when itinerary display language is French
  • Fix issues when creating a new organisation with a capital letter in the email address

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Version 1.67.0

✨ New Features & Enhancements

  • Manage multiple languages:
    See more detail in the changelog below.
  • Faster Navigation:
    Control-click itineraries and suppliers to open them in a new tab.
  • Editable Option Names:
    You can now override option names for items in an itinerary.
  • Easier Quantity Entry:
    You can now manually type a quantity for itinerary items.
  • Previous Periods Pricing:
    Added the ability to calculate an item’s price using rates from previous periods.
  • Improved Agent Commission Management:
    A new "by type" toggle has been added for agency commission types.
  • Better Supplier Communication:
    Added an option to send a copy of booking responses to suppliers when using the supplier confirmation page.
  • Streamlined Booking Emails:
    Multiple "booking update" emails are now consolidated into a single email.
  • Consistent Experience:
    The resources and enquiries libraries have been updated for a more unified look and feel.
  • Refined UI:
    Some full-screen modals have been converted into smaller dialogs for better usability.
  • Performance Boost:
    Improved login speed for a smoother experience.
  • Mobile-Friendly Dialogs:
    Dialog windows are now easier to use on mobile devices.
🐞 Bug Fixes
  • Fixed scrolling issues when selecting contacts for an itinerary.
  • Resolved inconsistencies when setting agent commissions above 100%.
  • Fixed a crash when editing agent pricing for items with no set price.
  • Refreshing prices now correctly updates the currency when no rates are set up.
  • Prevented itineraries from exceeding the 6-month maximum duration.
  • Fixed long item and introduction names not displaying properly.
  • Editing check-in instructions no longer causes unintended price recalculations.
  • Searching for contacts by full name now works correctly.
  • Public itineraries now correctly hide times when needed.
  • Overridden product names are now properly copied when duplicating itineraries.
  • Resolved an incorrect warning on the supplier payments tab for items without rates.
  • The chart of accounts is now sorted numerically.
  • Removed an unnecessary gap at the bottom of the supplier confirmation page.
  • Fixed an error when unlocking a paid incoming payment linked to Xero.
  • Supplier rates import now prevents invalid data entries.
  • Fixed an error when creating credit incoming payments while linked to Xero.
  • Credit incoming payments no longer switch to positive values after being edited in Xero.
  • Item durations now display correctly when publicly sharing an itinerary.
  • Fixed the main navigation changing color when adding a tag.

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Version 1.67.0

🌍 Manage multiple itinerary languages

We're making it easier to create itineraries in multiple languages with two new settings: Description Language and Itinerary display language (app language). These enhancements give you more control over how your itineraries appear to both your team and your travelers.
Link to help file here:
📝 Set Description Language at the Itinerary Level
You can now choose a Description Language for each itinerary, ensuring all item descriptions appear in the correct language.
How it Works:
✅ Set the Description Language in the Setup tab or the "Customise Itinerary" dialog.
✅ When changed, all item descriptions will automatically update to the selected language.
✅ New items added to the itinerary will default to descriptions in the chosen language.
✅ If an item does not have a translation available, the default description will be used.
🌎 Set Itinerary display language for Itineraries
The App Language setting controls the language used in the traveler-facing part of the app, including system labels and buttons.
Available Languages:
🌐 English
🌐 Dutch
🌐 French
🌐 German
🌐 Spanish
Additionally, dates, times, and currencies will be formatted based on the selected language, ensuring a localized experience for travelers.
These updates make it easier to provide a seamless, multilingual experience for your customers and their travelers. Try them out today! 🚀

new

improved

fixed

Version: 1.66.0

The release of Xero integration for supplier payments

Version 1.66.0 released on 13 November 2024 13:00NZT
New features ✨
Xero integration for supplier payments
  • Add bulk actions to supplier payments tab
  • Add "Configure" button to Organisation → Integrations tab to configure sync of incoming payments and supplier payments. When an organisation connects to Xero for the first time, both syncs will be off by default
  • Add "Send to Xero" option to supplier payments that creates a Bill Payment in Xero. Once created, updates to the Bill Payment in Xero will automatically update the supplier payment in Tourwriter
  • Add credit notes and supplier payments to Xero integration. When creating an incoming payment with type "Credit", a Credit Note is created in Xero. Due to limitations with the Xero API, changes to Credit Notes in Xero are synced to Tourwriter every 24 hours
  • Add notification when the Xero integration becomes disconnected
Help file here
Import supplier rates
  • Add CSV rates import and export for supplier rates
  • Rates can now be bulk-exported to a CSV file
  • Rates can be also imported from a CSV file (using the export as a template)
  • Rates can also be bulk-deleted now
Help file here
Other exciting things
  • Add supplier restrictions
  • Add ability to have descriptions in multiple languages for resources
  • Precursor to bulk change language and select display languages coming soon
Enhancements/improvements 💎
  • Add ability to override flight duration for itinerary items
  • Add "Reconfirmation Requested" and "Reconfirmed" booking statuses
  • Add ability to toggle between agent margin and agent markup/commission on the pricing page
  • Add ability to search suppliers by city and order results by city in supplier library
  • Add option to export itinerary summary PDF with agent prices or traveller prices
  • Add more fields to Zoho Analytics
  • Add option to include product code in booking request emails
  • Enhance the AxusTravelApp integration by including inclusions and maintaining item order when sending
  • Improve layout of booking status on the bookings tab
Bug-fixes 🐛
  • Fix some itineraries not displaying items in a consistent order
  • Fix incoming payments not being marked as paid when the invoice in Xero is paid using a credit note
  • Fix buttons being visible when itinerary summary is exporting
  • Fix supplier payments export not using edited product names
  • Fix error sending booking update email when itinerary has lots of travellers
  • Fix error when using invalid email address for enquiries
  • Fix inconsistent display of option name on pricing, bookings, and supplier payments tabs
  • Fix end time of items not exporting to Axus
  • Fix Xero sync failing when invoice description is longer than 255 characters
  • Fix ordering of organisations on the login screen and context switcher being inconsistent
  • Fix bulk locking/unlocking items on the pricing tab not locking/unlocking agent prices
  • Fix locations fields not showing in the builder when a product only has one location
  • Fix itinerary introductions not being copied when an itinerary is duplicated

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improved

Version: 1.65.0

Updates to bookings (grouping & traveller info)

  • Individual Bookings:
    Bookings are now ungrouped, meaning each line item has its own separate booking. While bookings are still visually grouped by supplier, each one can have its own status, booking reference, notes, etc. This change also removes certain restrictions in the builder.
  • Streamlined Supplier Responses:
    Booking emails for multiple bookings now include a single "Respond to request" button, allowing suppliers to respond to all bookings on one page. Suppliers can select different responses, booking references, and notes for each booking from the same page.
  • Updated Booking Vouchers:
    Booking vouchers now group bookings by supplier.
  • Ungrouped Supplier Payments:
    Supplier payments are now ungrouped, with each payment corresponding to a single item. Existing supplier payments for multiple items have been split into one primary payment and additional payments with an amount of 0.00, accompanied by a warning message.
  • Traveller Details in Booking Emails:
    You can now include traveller details in booking emails. A "Traveller Details" option is available in booking email settings, allowing you to configure which of the 51 traveller fields are included for each product type. If a booking email contains multiple product types, traveller details for all types will be included.
  • First Day Rate Pricing:
    You can now calculate prices based on the first day's rate for all days in a booking. This option is available on the "Options" page for each product.
Other Enhancements & Improvements
  • New toggles in booking voucher export.
  • Option to re-label the incoming payments statement as an "Invoice".
  • Payment schedules can now be applied when Xero beta integration is active.
  • Improved default behavior of "Custom" product type checkboxes.
  • Updated media library interfaces.
  • Enhanced design of the supplier rates table.
  • Consistent dialog closing behavior.
  • Removal of legacy itinerary statuses from the Setup page.
  • Updated terms and conditions link.
  • Resolved an issue where add-on dates were not updated when items were dragged between days.
  • Fixed the "Show icons" toggle not appearing when exporting itinerary PDFs.
  • Corrected the ability to save an enquiry with an end date but no start date.
  • Fixed issues with editing quantities of multiple options for an item.
  • Ensured consistent ordering of items on pricing and booking pages.
  • Resolved issues with importing suppliers with invalid margin types.
  • Fixed inconsistent search results in global search.
  • Corrected the display of rates warning messages.
  • Fixed inactive itineraries showing up in global search.
  • Fixed zero prices not displaying in booking emails.
  • Ensured consistent font styles across the app.
  • Fixed wrapping issues with dates in Itinerary Summary exports.
  • Corrected item names after refreshing.
  • Fixed a spelling error in default amenities.
  • Resolved issues disconnecting a Xero organisation when an error occurs.
  • Fixed pages not loading after changing itinerary dates.
  • Corrected rates being used after changing the rate period type.

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Version: 1.64.0

Xero(Beta)-Integration Walkthrough

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Version: 1.64.0

Other Improvements

General Improvements:
  • Add reusable itinerary introductions: select an existing "Information" resource from the library or save a new introduction to the resource library.
  • Ability to set default start times for products: a time can be marked as the default time which will be automatically selected when adding the product.
  • When no product start times are set, supplier start times will be used.
  • Manually enter an email address when sending booking emails
  • Include locations in booking emails
  • Incoming payments and supplier payments are now included in the global search
  • A total average sales tax is applied to pricing tab when "Sales tax" margin type is selected
  • Ability to use itinerary display price for incoming payments
  • Tooltip information: why quantity can't be edited for an item with a locked price
  • Add locations for direction resources to Business Reporting Tool.
  • Ability to set prices that would lead to negative markups.
  • Remember the "margin type" setting on the itinerary pricing tab
  • Booking update emails (as a result of supplier confirmation) using the default CC email address
  • Improved text in dialog when itinerary status is changed
  • Improved text of supplier confirmation button in booking emails
  • Increased the maximum width of the itinerary pricing page to prevent need for horizontal scrolling
Bug fixes:
  • Visual overlap of dates in itinerary summary PDF
  • The default amount due when creating incoming payments
  • Visual issue when the product name is long
  • Visual issue on product "Times and locations" page
  • Various inconsistent font styles
  • Agent price being calculated incorrectly, when agent commission is equal to usual markup setup.
  • Global search sometimes showing old results
  • Rich text not being formatted correctly in booking request update email
  • Changes to booking email settings at the organisation level not applying immediately
  • Being unable to import traveller contact when the emergency contact type is "sibling"
  • Hidden items not being included in the subtotals in the itinerary summary PDF

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Version:1.63.0

Product restriction warnings

product restrictions
Add product restrictions to receive warnings when building your itineraries.
Give me the detail
  • Once you have set up a product restriction, a warning will pop up when you select the product in the itinerary builder, alerting you to the product restrictions.
  • A blue ‘i’ will appear alongside any product selected with a restriction on the pricing section as a reminder of the product restrictions.

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Version:1.63.0

Update itinerary status from the setup page

itinerary_status
Along with two new itinerary statuses to select from, you can update the status of any itinerary from the setup page.
Give me the details:
  • New statuses include: 'Completed' and 'not booked'

new

Version:1.63.0

Export statement

export
Expecting multiple incoming payments? You can now export a statement with a complete view of any incoming payments and the balance due.
Give me the detail:
  • You can also export a statement for Agents. When an agent is selected, the Agent's name will be displayed below the itinerary logo, and the Agent price will be displayed.
  • The due date, bill to, payment name and amount due will be displayed for all the payments in a table format.
  • Include payment instructions. Payment instructions can be set from Organisation> Accounting > General settings will be displayed
  • Itineraries payment terms and T&Cs will be displayed
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