Feature Requests

Many times an agent will customize their commission on a case by case basis. We want the flexibility to add this per agent or to be able to easily update this within the itinerary without having to edit ever line item with the correct commission based on the service type.

I would like to be able to personalise the Product Type name in the Product Type Setup. At present, there are about 30 options and we wouldn't use half of them, but there are others that I would like to have, but don't exist. Furthermore, I would like to be able to categorise them as I think there is a mix of Service Types at a high level, and then Activity Types at a more specific level. Some of them to refer to: Service Type: such as Accommodation, Activity, Transfer, Flight, Charter, Meal Others refer to an Activity Type: which further defines those Service Types: for example: Service Type: Actvity Activity Type: Bicycle, Cycling, Fishing, Golf, Museum, Scenic Flight, Ski, Sports, Walking, Wildlife (Or I feel these coud be used as Tags to further specify a service type as they are very specific) Service Type: Transfer Transfer Type: Private, Seat in Bus, Complimentary, Ferry As each company has their own preferences, it would be good to have more control over this based on our own needs. It could also help with reporting to be more specific. If this cannot be done, or could take time to execute, would it be possible to add the following types in the meantime please: Meet & Greet Spa

Instead of having to click on the "pin" at the bottom og the pricing tab to save history could this be actually done automatically when there is a change please? It will avoid agents forgeting to click on it and give us more visibility

Add the agent's logo and information to the traveler-facing invoice

It would be great to have the ability to duplicate warnings. we have situations where the same message needs to be used year on year and to copy and update just the dates would be great.

Would love the option to add travelers by room to make the rooming list very clear internally, for the traveler, and for the hotel. This is confusing for our suppliers. We'd like a way to assign travelers to the rooms selected. Additionally, instead of pre-populating the subject line with the itinerary name, we'd like to choose which field gets pre-populated.

Right now if you need to add a day in the middle of your build, you have to add it at beginning or bottom and then painstakingly move all items up or down. It would be great to be able to add a day wherever you want in the itinerary before bookings are confirmed or price locked.

Activities show the start time in the Build, but Flights show the duration. We would prefer to have the flight departure time show in the Build.

As an Org who likes to mask Supplier details (during proposal and also during Final) to the Traveller I want the Product level details such pickup/drop off location to display when I toggle Supplier details to Hide. This is information that needs to be stored separately from the description. This is too much verbiage to add in the proposal phase and should not be shown until the itinerary is confirmed. In this case, the customer would have to remember to add this information manually to the description. This is time-consuming and easy to forget. The request is to build in more flexibility on what can be hidden and shown within the supplier and product fields. I want to be able to Hide Supplier details but Show Product details (for all or only some Product types) Example A In this instance I expect the Pick up and Drop off locations to display in Publicly shared, Privately shared and PDF Itinerary Export. Example B There is often information that is important for travelers related to certain tours and activities. For example, "On today's tour, wear comfortable shoes", "You MUST bring your passport today", or "Bring a bathing suit you don't like too much - it may get damaged today". These details are important in ensuring the traveler is fully prepared for each activity and has the best experience possible. The ideal place for this would be the check-in instructions field within the product settings, but this is currently hidden if we need to hide Supplier name for some reason. as anything added in that field would not be visible.

When you customise the itinerary to hide supplier details everything including the supplier's name is hidden. It would be very helpful to have the ability to just hide the contact details (phone and website) and ideally as an option in the edit box so it can be configured on a more tailored basis.