Feature Requests

We would like to mention the end time when an activity continue after midnight. At the moment it's impossible.

After searching for a supplier I want to open it in a new tab so my search results are available for me to open multiple suppliers from the same search results. Currently I type in a search query, selected one result, return to a blank search query and need to type it in again. Right clicking to open a supplier from search results means I can have multiple suppliers tabs open.

Can you add DMC please?

Being able to store each supplier's cancellation policies, which can be easily referenced

Now we can only mark the "from" and "to" destination via one more place, in some short distance road trips it is interesting to suggest at least one more place to stoop the way.

Like with flights, this information is also useful for trains and flights.

A lot of our suppliers are DMC's - DMC (Destination Management Company) needs to be a supplier type.

Updating rates and managing dynamic rates is a huge challenge for all Tourwriter customers. Plugging your Tourwriter database into something that will enable you to manage rates without having to manage rates has the potential to save you time and money. If you think this is a good idea please comment on this post with supplier/consolidator/product type we should focus our energies on.

As an Organization Admin I want to be able to assign roles to different users that have certain permissions that limit what that User can or cannot do. As an example permission needs to be granted before a User can Edit supplier rates/content. Request: Ability for user with agent role to delete options at supplier level Request: There are certain users who are modifying the suppliers in the system. Client is looking to add some restrictions to few users that will not allow them to modify suppliers but allow them to only view and book the services. Probably this can be achieved by introducing a new user role. Request: Users who are junior updating or creating suppliers is a problem. Want to lock them out from updating Suppliers. Request: Control access levels and permissions to see specific details only (hide net rates and limit access to suppliers tab) Request: Introduce a role like a Super Admin who is the only one that can see information while normal admin will not see this details. Currently, when we assign an Admin role to any user, they can see the option to view the Manage subscription area in Tourwriter. This section has information about te last 4 digits of Credit card link which all the admin users can see. This is sometimes risky as any user who has left the company can try to get full credit card information and misuse it. Second issue with viewing the Manage subscriptions is that user can accidently or purposely can cancel the subscription if the get access to this area. Customer 1: Have 4 main Departments using Tourwriter Sales: Does reservations. Does not need access to Suppliers and Incoming payments Marketing: Creates Itinerary templates for Marketing Finance: To check Supplier rates with Supplier invoice Admins: Doing all other stuff like loading Supplier, Contacts, Resources and Images They want User Permission to be at User level and not for User Roles Customer 2: Have 5 main Departments using Tourwriter Designers(creates the itinerary, pricing). Agencies are loaded by the designers Delivery team(changes in the country, adding new country), Accounts: Payments incoming and supplier payments, Database admin(entry): loading images, providing back office support. Access to Contacts, resources Directors/Management/Administrators: Access to everything. Organisation They want User Permission to be at User Roles and not at User level

Customers want the ability to bulk update rates so the task of updating next seasons rates is not so time consuming. Currently you can only add prices to an Option one at a time. When we are loading the new rates seasons for a product (for accommodation mainly) eg. Superior Suite, we load the option (eg Double Room) with 4-5 different date bands and rates, from here we need to be able to copy that option’s pricing and dates to other options within that product, eg. Twin Room, Single Room etc. At the moment, we enter the exact same dates and rates up to 4-5 times for each date band and then duplicate this a further 4 times into each option. That equates to duplicating 12-20 sets of rates (depending on the amount of options) that are normally the same, unnecessarily. Making each Product within a Supplier 4 times as long to enter as it should be. Customer wants to adjust prices by 5% in bulk for example. It would be great if you could filter a Supplier rates by date range or name or rate and then Select all for the those filters, then Duplicate or Edit all. Then review all new rate lines against existing rate periods, then click Save.