Feature Requests

Traveller checks in and check out the same day.

In Tourwriter, the Item Description in Preview for an Itinerary is generated based on the Supplier and Product descriptions as follows: If only the Supplier Description exists, it becomes the Item Description. If only the Product Description exists, it becomes the Item Description. If both Supplier and Product Descriptions exist, the Item Description is a combination of the Supplier Description followed by the Product Description. We have a number of cases where we have the the last case - such as an hotel that offers a services beyond rooms - such as touring and transfers that will have their own descriptions at the Product level. Is it possible to have some way of "switching off" the the Supplier description when item 3 occurs - so that only the Product description shows in the Item Description. This could be a switch at the Product level.

With the current functionality, if there is just one Product location, then the User doesn't have the option to add/remove Location when adding/editing a booking. If the User is allowed to select the Location (Supplier, Product, NIL, TBC or a new location) when adding/editing a booking, then the User will be able to set the location as per Travellers requirements. This should be applicable for: Accommodation(Location) Activity (Location) Golf (Location) Guide (Location) Meal (Location) Tour (Start Location, End Location and Via) Bicycle (Start Location, End Location and Via) Ferry (Departure Location, Arrival Location and Via) Flight (Departure Location, Arrival Location and Via) Motorhome (Pick up location, Drop off location and Via) Rental Car (Pick up location, Drop off location and Via) Train (Departure Location, Arrival Location and Via) Transfer (Pick up location, Drop off location and Via) Coach Charter (Start Location, End Location and Via) Directions (From, To and Via) Directions (Location) Overview (Location) Explore (Location) Information (Location)

Updating rates and managing dynamic rates is a huge challenge for all Tourwriter customers. Plugging your Tourwriter database into something that will enable you to manage rates without having to manage rates has the potential to save you time and money. If you think this is a good idea please comment on this post with supplier/consolidator/product type we should focus our energies on.

Add attachments such as guest rooming list to supplier emails. This was possible in the old version but annoyingly not in the new version.

There is no way to add a service after the end date, which is needed in the case of cancelled flights or other reasons services need to be arranged after the original end date. IE end date is 15DEC - flight is cancelled or not taken for other reasons, we had to add a hotel or transportation of other services past the 15DEC.

Please add more Supplier Types. We need "DMC" - Destination Management Company, or Tour Company to be one of the options

It would be useful if we could add notes at the booking level for any service - i.e reason for reduced margin - maybe accessed by clicking on the three dots in pricing

Currently, they are auto-generated and they are very long and complicated numbers, this is especially difficult for our accounting purposes.

When I export an itinerary, the supplier contact details are shown. These include telephone, email, website, address etc... The only details I would like to appear here are the dates, location, details (room/golf etc...) and inclusions. See attachment 1. The only way I can currently have it show like this is by not entering all the contact details in the supplier entry, but this is not good for vouchers when people have booked. Could you please create an option to exclude supplier contact details from the quote as per the second attachment?