Feature Requests

Updating rates and managing dynamic rates is a huge challenge for all Tourwriter customers. Plugging your Tourwriter database into something that will enable you to manage rates without having to manage rates has the potential to save you time and money. If you think this is a good idea please comment on this post with supplier/consolidator/product type we should focus our energies on.

In this video, I’m presenting a feature request that could significantly improve our booking process. I believe color-coding product names in our emails would help suppliers quickly identify what we need, making the communication more efficient. https://www.loom.com/share/af146fbb86354410b4347f1258aedd4e?sid=9f765865-c501-4c0e-bcb8-92106c748340

Traveller checks in and check out the same day.

Being able to store each supplier's cancellation policies, which can be easily referenced

In Tourwriter, the Item Description in Preview for an Itinerary is generated based on the Supplier and Product descriptions as follows: If only the Supplier Description exists, it becomes the Item Description. If only the Product Description exists, it becomes the Item Description. If both Supplier and Product Descriptions exist, the Item Description is a combination of the Supplier Description followed by the Product Description. We have a number of cases where we have the the last case - such as an hotel that offers a services beyond rooms - such as touring and transfers that will have their own descriptions at the Product level. Is it possible to have some way of "switching off" the the Supplier description when item 3 occurs - so that only the Product description shows in the Item Description. This could be a switch at the Product level.

With the current functionality, if there is just one Product location, then the User doesn't have the option to add/remove Location when adding/editing a booking. If the User is allowed to select the Location (Supplier, Product, NIL, TBC or a new location) when adding/editing a booking, then the User will be able to set the location as per Travellers requirements. This should be applicable for: Accommodation(Location) Activity (Location) Golf (Location) Guide (Location) Meal (Location) Tour (Start Location, End Location and Via) Bicycle (Start Location, End Location and Via) Ferry (Departure Location, Arrival Location and Via) Flight (Departure Location, Arrival Location and Via) Motorhome (Pick up location, Drop off location and Via) Rental Car (Pick up location, Drop off location and Via) Train (Departure Location, Arrival Location and Via) Transfer (Pick up location, Drop off location and Via) Coach Charter (Start Location, End Location and Via) Directions (From, To and Via) Directions (Location) Overview (Location) Explore (Location) Information (Location)

Add attachments such as guest rooming list to supplier emails. This was possible in the old version but annoyingly not in the new version.

There is no way to add a service after the end date, which is needed in the case of cancelled flights or other reasons services need to be arranged after the original end date. IE end date is 15DEC - flight is cancelled or not taken for other reasons, we had to add a hotel or transportation of other services past the 15DEC.

Please add more Supplier Types. We need "DMC" - Destination Management Company, or Tour Company to be one of the options

It would be useful if we could add notes at the booking level for any service - i.e reason for reduced margin - maybe accessed by clicking on the three dots in pricing