Feature Requests

I want to select a checkbox at Product setup so that when I add this product to an itinerary the Item is automatically assigned the Hide from itinerary and inclusions checkbox

Enquiry: Assign a Designer - When we receive an inquiry I usually allocate it to different members of our team. It will be good if I can assign who would work on the itinerary when an enquiry comes in Enquiry: To be able to save the contacts Enquiry: email reminder - so I don't have to check Tourwriter every now and then To be able to create a contact from enquiries. To be able to edit the fields on the enquiry form

For custom tours this often changes, and we have no way to edit in the preview mode

It would be helpful if we could add a credit line into the bookings, as a dollar value and also a percentage. When clients are in country often things are refunded due to weather etc. A -minus cost function would be helpful. I believe we could do it in the old TW .net. Comments from Asimina: Hello we offer to our clients a 2% savings off their trips (minus the cost of flights) and we don’t know how to correctly apply it in Tourwriter. Note in the old Tourwriter we used to apply it on the itinerary and put in a negative value. The new Tourwriter does not offer this and after connecting with support this feature is not yet available. So as an example: Trip Cost $1TT0,000 – (air $2,000 in which we don't add the 2% savings) = $8,000 x .02 (check savings) = $160 is the savings. Thus trip cost $10,000 - $160 (2% check savings not including flights) = Final Trip Cost for the clients $9840 – Final Display Price. And from the $9840 we would then figure out the 25% deposit and their final payment. https://www.loom.com/share/6ba7d55c8b8e4e1984a02019ee5eec74?sid=cdc66f5a-2c64-4916-a8a4-2e77ba847ef1

The default dashboard dates looking back 1 year is not helpful for our needs. We need to be able to set the dates looking forward and NOT have it default back every time we leave the dashboard and re-enter. Please change this date field to customise and save so individual dashboard views are tailored to specific agents' needs

We would like a pop-up window that displays the tour description during the itinerary building so that we know in detail what the tour includes without having to open a new tab and look at the tour description. Descriptions of Activities to be able to see other than the titles. See video - https://www.loom.com/share/d9de42e7699b42f0bb79a9d0b97e5371?sid=851f5ada-2b3c-4240-b88d-59699c36ff7b When selling tours/activities, we need to be able to see what we are selling. We can’t just rely on the title of the tour to know what we are selling. For now we have to choose a tour add it in the itinerary and then go to "preview" it to be able to read the description to see if it makes sense before we decide if we want it for our client. Somehow for every tour we need to add a brief description so this way we can know if it’s the right tour for our client. Example: Title of a tour: Amalfi full-day tour to Capri (8 hrs) I need to see a small description to know exactly what the tour is about. Is it walking, with a vehicle, how long does it include?... I don't need a long description in detail just a short one If we have the ability to add short descriptions somewhere in the database for each activity it will give us the option to see what are the tours about before selling them, Short description - Board the fast jetfoil to the Island. Once on Capri, private vehicle for the tour of the island. Visit Anacapri, free time to climb Monte Solaro by chair-lift. Continue to Capri town have lunch, return by jetfoil to Amalfi Inclusions: Private English speaking guide + Jetfoil tickets to/from Capri + private vehicle in Capri for tour of the Island (pier, Anacapri, Capri, pier). Time duration: 8 h Departures: Everyday

Customers who want to provide their travellers with an Online itinerary want them to have digital Offline access in a comparable way to our competition such as Travefy. An itinerary version that can be viewed on a mobile while the traveller is offline, as this can cover connection outages and remote travel. Often referred to as we need an App but not necessarily an App. A Customer is currently paying $1000 a month to access Destination Travel App which they manually load up with Itinerary content.

We create versions of a traveller itinerary to enable us to keep the original quote information so we have a record of all previous quote details as changes occur. What we have found is that when you duplicate an itinerary, the information, traveller details, booking references, contributors, tags and notes are not retained. We would like to be able to create duplicates of the itinerary with all of the information retained. Sometimes we duplicate itineraries for the purpose of creating an itinerary for a new customer. In this case the duplicate itinerary features is working as expected and we want this to continue.

As a company who sells to travellers in different languages I need to translate product names into different languages so my travellers understand what a product is. I still need the Product name in a default language so the booking email I send to my supplier makes sense to them.