Feature Requests

For custom tours this often changes, and we have no way to edit in the preview mode

We would like a pop-up window that displays the tour description during the itinerary building so that we know in detail what the tour includes without having to open a new tab and look at the tour description. Descriptions of Activities to be able to see other than the titles. See video - https://www.loom.com/share/d9de42e7699b42f0bb79a9d0b97e5371?sid=851f5ada-2b3c-4240-b88d-59699c36ff7b When selling tours/activities, we need to be able to see what we are selling. We can’t just rely on the title of the tour to know what we are selling. For now we have to choose a tour add it in the itinerary and then go to "preview" it to be able to read the description to see if it makes sense before we decide if we want it for our client. Somehow for every tour we need to add a brief description so this way we can know if it’s the right tour for our client. Example: Title of a tour: Amalfi full-day tour to Capri (8 hrs) I need to see a small description to know exactly what the tour is about. Is it walking, with a vehicle, how long does it include?... I don't need a long description in detail just a short one If we have the ability to add short descriptions somewhere in the database for each activity it will give us the option to see what are the tours about before selling them, Short description - Board the fast jetfoil to the Island. Once on Capri, private vehicle for the tour of the island. Visit Anacapri, free time to climb Monte Solaro by chair-lift. Continue to Capri town have lunch, return by jetfoil to Amalfi Inclusions: Private English speaking guide + Jetfoil tickets to/from Capri + private vehicle in Capri for tour of the Island (pier, Anacapri, Capri, pier). Time duration: 8 h Departures: Everyday

Customers who want to provide their travellers with an Online itinerary want them to have digital Offline access in a comparable way to our competition such as Travefy. An itinerary version that can be viewed on a mobile while the traveller is offline, as this can cover connection outages and remote travel. Often referred to as we need an App but not necessarily an App. A Customer is currently paying $1000 a month to access Destination Travel App which they manually load up with Itinerary content.

We create versions of a traveller itinerary to enable us to keep the original quote information so we have a record of all previous quote details as changes occur. What we have found is that when you duplicate an itinerary, the information, traveller details, booking references, contributors, tags and notes are not retained. We would like to be able to create duplicates of the itinerary with all of the information retained. Sometimes we duplicate itineraries for the purpose of creating an itinerary for a new customer. In this case the duplicate itinerary features is working as expected and we want this to continue.

When I have activities during the night and continue after midnight. I can't give the end time :( For example : northern light chase 2 suggestions attached.

As a company who sells to travellers in different languages I need to translate product names into different languages so my travellers understand what a product is. I still need the Product name in a default language so the booking email I send to my supplier makes sense to them.

We include a diverse range of products in our itineraries and some of these arent obviously included in the existing Product Types available. The only option currently is to assign the generic Activity type and this isnt good enough. Example missing types include: Charter Cruise Cycling tour Fishing Helicopter Museum Ski Sightseeing flight Sporting event Taxi Walking tour Whale watching Note: Some of these different Types attract a different VAT rate and they need their own Product type so we can differentiate them easily for tax reporting purposes.

The pick-up and drop-off locations need to be able to be entered manually. Some activities are picked up from the hotel, some are at a central meeting point, and rental cars are often collected/dropped off at different locations. Most times there is never one fixed location for all.

I dislike having to flick between all the tabs to do something. In particular I'd like to be able to delete a service or resource from both the pricing and preview pages. If I'm in Preview and want to delete an item, i have to go to build, go to delete, realise it locked, go to pricing, go through the process of unlocking, go back to build to delete and then back to the preview - its so much clicking! Should be able to unlock and delete from both Preview and Build, so its one smooth process.

It would be helpful if we could add a credit line into the bookings, as a dollar value and also a percentage. When clients are in country often things are refunded due to weather etc. A -minus cost function would be helpful. I believe we could do it in the old TW .net. Comments from Asimina: Hello we offer to our clients a 2% savings off their trips (minus the cost of flights) and we don’t know how to correctly apply it in Tourwriter. Note in the old Tourwriter we used to apply it on the itinerary and put in a negative value. The new Tourwriter does not offer this and after connecting with support this feature is not yet available. So as an example: Trip Cost $1TT0,000 – (air $2,000 in which we don't add the 2% savings) = $8,000 x .02 (check savings) = $160 is the savings. Thus trip cost $10,000 - $160 (2% check savings not including flights) = Final Trip Cost for the clients $9840 – Final Display Price. And from the $9840 we would then figure out the 25% deposit and their final payment. https://www.loom.com/share/6ba7d55c8b8e4e1984a02019ee5eec74?sid=cdc66f5a-2c64-4916-a8a4-2e77ba847ef1