Reconfirmation - supplier conf button needs to be added please.
complete
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Cara - Ahipara
The reconfirmation, is working really well - thank you!! However, would it be possible to have a button suppliers can click to reconfirm so it updates automatically in TWO? Just like when they confirm a booking request?
Although it is amazing to see the reconfirmation has gone out, there is nowhere for them to actually click to reconfirm it, so they email and then we manually have to go in and change the status which also leaves room for error when several people are working in the file.
Jason Bragg
complete
1.68.0 release
Jason Bragg
in progress
Jason Bragg
To help with the discovery for this enhancement, when you are voting on this post, please advise what statuses you would like to be available to suppliers when sending out Reconfirmation emails. ie would you still like the supplier to Decline the reconfirmation request via an auto response or would you expect the supplier to contact you directly in this situation? Feedback from customers we have talked with directly have indicated they wouldn't want the supplier to Decline a booking at a late stage without talking to them directly.
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Gillian Buckley-Ahipara
Jason Bragg, yes it would be best not to have a decline button and instead have the supplier contact us direct if there are any issues.
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Cara - Ahipara
Jason Bragg agree with Gillian, not declined. Booking reconfirmed would be the ideal one with a box where they could write a note if required, like on the booking one.
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Elan Norway
Cara - Ahipara : completly agree with your suggestion.
> Booking reconfirmed would be the ideal one with a box where they could write a note if required, like on the booking one.