Agent commission override for Product types
in progress
Jason Bragg
For travel agents as a tour company we pay 10% commissions minus the cost of flights. Therefore currently with tour writer we have the ability to “untick anything flight related” and the system automatically calculates commission for the travel agent and doesn’t count commission for flights.
We then send the travel agent an agency invoice that shows their commission and then a client invoice that shows the itinerary without any commissions showing.
Potential User Story:
Agent commission product type override - A an Org who sells Itineraries via agents I want to automatically assign some product types a different commission/markup so I price itineraries correctly ie Flights are 0% commission for agents but the rest isnt.
Jason Bragg
Merged in a post:
Travel Agent Commission (based on recent update) not calculating correctly
A
Asimina
Hello, please note that we don't pay commissions to travel agents when selling flights.
Thus when building an itinerary we pay 10% commission on all other services minus the cost of flights.
The system currently still calculates commission of 10% on the flights even though in the setup we have put in that we don't want to pay commission.
please see video here
Jason Bragg
Hi Asimina I will merge this post with the existing feature request here https://tourwriter.canny.io/feature-requests/p/agent-commission-override-for-product-types . We have made progress on this and the team are currently developing the feature to enable By product type for all agency commission types. This will be released in the New Year.
Thanks Elan Norway and Seasonz for your comments. Awesome to see the community support
E
Elan Norway
did you refresh the items on pricing tab ?
A
Asimina
Elan Norway UPDATE - I was advised from support that i can just manually go into the PRICING PAGE and EDIT the service using EDIT AGENT PRICING and from there manually updating the commission to 0.00. However as a NEW FEATURE request it would be great as a feature to be able to eliminate “manually” changing things.
The reason is that for now we have to ALWAYS check and ALWAYS remember that we don’t pay commissions to travel agents and we have to ALWAYS manually check the pricing page and manually change any flights to zero % commission. It would be great if we could set it up in the system “once” where for travel agents we pay 0.00 commission on flights and where the system automatically does it for us therefore eliminating those extra manual steps.
NOTE – the OLD TOUR WRITER did this.
S
Seasonz
Asimina the yellow columns are set up by Agent commission setup, not by Product. The calcs are determined by this screen below:
However we are still waiting on the requests to have both Agent adds markup themselves and Calculate commission on top of Gross BY TYPE. so we can have different commission levels for the way we calculate our nett and gross agents Jason Bragg
Jason Bragg
in progress
Jason Bragg
under review
A
Ahipara
yes please - this is really missed in the new TWO